When Americans buy handmade cigars, one in five is shipped from Cigars International’s warehouse in Bethlehem, Pennsylvania.
Cigars International is the largest internet and catalogue business for cigars in the US.
The DNA of Cigars International is based on providing superior customer service, competitive pricing, exclusive products, the study of consumers and their buying behavior, the ability to provide any choice of cigars and brands that is required, and offering the ability to buy through any channel.
The distribution center in Bethlehem is 125,000 square feet with a 50,000 square foot humidor, which is probably the largest humidor in the world. Daily package handling capacity was increased by 50% two years ago and plans are already underway to increase capacity again to handle growing demand. The company’s continuous, double-digit growth is literally manifested throughout the warehouse, from floor to ceiling with more efficient inventory stocking, technological advances and increased shifts.